Shipping policy

Thank you for shopping with Groovy Mermaids Teas. We ship our products to customers worldwide through our network of trusted fulfillment partners.

Order Processing

Orders typically require 1–5 business days for processing before shipment. Processing times may vary depending on the product, supplier, order volume, holidays, or other circumstances.

You will receive shipping or tracking information when it becomes available.

Shipping

We offer worldwide shipping. Shipping charges are calculated and displayed at checkout based on your order and delivery destination.

U.S. orders of $50 or more qualify for free standard shipping. Orders under $50 are charged the applicable shipping rate displayed at checkout.

Orders may be shipped through USPS or other available shipping carriers, depending on the product, supplier, and destination.

Estimated Delivery

Delivery times vary depending on your location, the product ordered, and the fulfillment partner.

Please note that estimated delivery dates are not guaranteed. Carrier delays, customs processing, weather, holidays, and other circumstances outside our control may affect delivery.

Multiple Packages

Some products may be fulfilled by different suppliers. If your order contains multiple products, they may arrive in separate packages and at different times.

You may also receive separate tracking information for each shipment.

International Orders

International customers are responsible for any applicable customs duties, import taxes, VAT, or other fees imposed by their destination country unless these charges are collected at checkout.

Customs processing may also cause additional delivery delays.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information during checkout.

If you notice an error in your shipping address, please contact us immediately. We cannot guarantee changes once an order has entered fulfillment or has already shipped.