Terms of service

Welcome to Groovy Mermaids Teas. By visiting our website or purchasing from us, you agree to these Terms of Service.

Online Store Terms

You may not use our products, website, or services for any unlawful or unauthorized purpose.

You agree to provide current, complete, and accurate purchase and account information when placing an order.

Products and Services

We make every reasonable effort to display our products, descriptions, images, pricing, and availability accurately.

Product appearance, packaging, colors, and other details may vary slightly from the images displayed online.

Certain products may have limited quantities or may become unavailable without notice.

Pricing

Prices are displayed on our website and may change without notice. Applicable shipping charges, taxes, duties, or other fees may be added during checkout where applicable.

Orders

We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including in cases involving suspected fraud, pricing errors, product availability, or incorrect information.

If we cancel an order after payment has been received, the applicable amount will be refunded.

Shipping and Delivery

Shipping and delivery estimates are provided for convenience and are not guaranteed.

Because we work with multiple fulfillment partners, products within the same order may be shipped separately.

Please review our Shipping Policy for additional information.

Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

Customers must contact us before returning an item because return instructions and addresses may vary by product and fulfillment partner.

Personal Information

Your submission of personal information through our store is governed by our Privacy Policy.

Website Content

All content provided on this website is for general informational purposes. We reserve the right to update or modify website content, products, pricing, and these terms when necessary.

Limitation of Liability

To the fullest extent permitted by applicable law, Groovy Mermaids Teas will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes rights or protections that cannot legally be excluded under applicable consumer protection laws.